Testimonials

Lisa Roach

“Just a quick note to say how absolutely thrilled we are with our new alarm system you recently installed for us.

This is the third system installed for us, by yourselves, so we have met quite a few of your staff now and I just want to say what a fantastic team of guys you have representing your company. They are very professional, highly skilled, and very confident with your products and services, I felt totally comfortable leaving them with access to our home and business.

Your company will always be our first choice in the future.”

Lisa RoachDirector of Pursuit Fishing Ltd
H G Bennett

“I recently returned to my home after a short absence to find that it had been ransacked, and much of value, both actual and sentimental had been stolen. As I live by myself, and I am Ninety years of age, this was of great concern to my family as well as myself and they contacted Nelson Alarms. Peter came the same day, planned an appropriate security system, and arranged to have it installed the next day. The staff were efficient, non obtrusive, and meticulous in the way in which they cleaned up after every move. They also did everything possible to explain the operation of the system, I am delighted with the result and I have no hesitation in recommending Nelson Alarms to anyone like myself, except that I would like to hope that the installation takes place before, and not after a possible intrusion or emergency, as in my case.”

H G BennettMapua
Rachael Voyce

“Nelson Alarms impressed us right from the start, with their professional and knowledgeable approach to designing a system for us. Despite taking on a system that is unique to Nelson, they rose to the challenge and did the required research and background work to make the installation a smooth process, with no disruption to our business. Their after sales service and monitoring has been fantastic, and we are extremely grateful for all the help Ian and Peter have given us, in what is a first for the top of the South – a 24 hour gym! ”

Rachael VoyceOwner of Migym Nelson
Anna Gibbons

“I was most impressed with the service from Nelson Alarms. The Technician’s were most respectful, polite and thoughtful while installing our new alarm system. They got the job done with as little interruption as possible to our day, and when you’re at home with two preschoolers who need sleeps during the day it was most appreciated. Thank you”

Anna GibbonsNelson
Rodney Woolf

“Ian has been involved with the installation and setup of a Digital Video Surveillance system for our company. I have found Ian to be very obliging and helpful with the setup, offering ideas and suggestions as he went along, always keeping me informed of what he was doing. Ian is still involved with the ongoing service of the system or with any maintenance issues I may have.

I have found Ian’s customer service skills to be of a very high standard, always very helpful and efficient with the work I have seen him do. I have no hesitation in recommending Nelson Alarms to other companies, as I have found all their staff most helpful and efficient.”

Rodney WoolfNelson ITM Manager
Craig Boote

“Nelson Alarms set up the technology so I can see the activity in Greymouth from my Nelson office or on mobile anywhere. This has resulted in increased sales as we are able to view processing, vessel landings, any quality issues and thus saved a lot of time not having to travel so often.

The Nelson Alarms team have been awesome to work with and just “get” what I want or have really good ideas for improvements or new technological updates.

I commend them on being a real leader in their field with a proactive team and supportive management. Best wishes for their submission into the Nelson Business Awards.”

Craig BooteDirector of Westfleet Seafoods
Nathan Davis

“In the interactions I have had with Ian, he has been very customer focused and has provided excellent service for us. Often the issues have been complex, but Ian has explained the basis of the problem and has sought our go ahead before embarking on a fix. He has kept us informed and provided good oversight to staff working with him.

This kind of customer service has been very important to us with our sensitive client group. I have the utmost faith in his workmanship and his inter-personal skills are a real asset to your company.”

Nathan DavisUnit Manager at Wahi Oranga- Mental Health Admission Unit- Nelson
David Richards

“Over the last ten years I have had the opportunity to employ the services of Nelson Alarms on a number of occasions for a variety of different projects. I have always found them to be consistently thorough in delivering what is needed.

As we are currently setting up our new Mitre 10 store in Motueka we found ourselves again in need of professional security advice and services. We looked no further than Nelson Alarms.

Nelson Alarms have a high standard of professionalism and work ethics. They have a committed, well trained and experienced team, willing to listen to the particular needs of the job. Nelson Alarms provide a wide range of up-to-date products that offer us many different options to meet our requirements.

I am grateful for the professional advice and work completed in our store by Nelson Alarms and I have no hesitation in recommending their services.”

David RichardsOwner & Operator of Mitre 10 Motueka
Scott Rhone

“Plant and Food is pleased to recommend the service and skill set of Nelson Alarms. During the process of building the new site, Nelson Alarms was involved. Through the designing of the system to the installation in a timely and efficient manner. To the commissioning and the service afterwards, it has been an easy and pleasurable experience to work with this company.

We hold security very seriously and utilize their monitoring of our facilities vital systems constantly. The monitoring staff are friendly and courteous, even when waking up a grumpy person at 3 in the morning. I personally have a good rapport with everyone. They have put up with a lot of changes and questions.

Highly recommended and praised!”

Scott RhonePlant and Food Research, Research Technician
Charlie Taylor

“I am writing this testimonial in favour of Nelson Alarms. Some two years ago we went seeking a security partner and offered Nelson Alarms an opportunity to submit a proposal. From the onset of that initial discussion we have been impressed with the professionalism of Nelson Alarms and their approach to their business and their partners. I can strongly recommend Nelson Alarms to any prospective customer as their professional service and after sales backup are far superior to any other provider that we have been associated with in the past.

If you have any further queries please do not hesitate to contact me.”

Charlie TaylorCEO Taylors Contracting
Mark R.

“I wanted to write and thank you for providing such outstanding and prompt service. I especially wish to commend your skilled electrician, Daniel, who was professional, prompt and meticulous. It’s this type of professionalism and expertise, like Daniel provided, that will ensure I use Peter Laing Electrical again and again.”

Mark R.Enner Glynn, Nelson
Ben Coman

“Coman Construction have successfully engaged the security services of Nelson Alarms on a variety of projects they have undertaken in the Nelson area over a number of years.

Nelson Alarms have always been very professional and reliable and have consistently delivered quality workmanship and performance.

I would be happy to recommend the services of Nelson Alarms for all your Residential/Business Security and Alarm Monitoring right through to Building Compliance Checks.”

Ben ComanComan Construction
Rangi O’Brien

“Nelson Building Society has a long standing relationship with Nelson Alarms.

Nelson Alarms have provided ongoing security services to all NBS branches in the following areas:
1. Around the clock Security Services
2. Provision of routine electronic and specific hard copy Security Reports
3. Advice and implementation of Security Systems (including CCTV)
4. Monitoring of Fire, Security and Emergency Alarm Systems
5. Other services as required

Nelson Alarms have always approached any NBS security issues with the utmost importance. Where requests have been made at short notice they have always been meet in a timely manner.

The technical staff show levels of knowledge and expertise to resolve any issues NBS may have. They have installed various systems with minimum disruption to the NBS’s daily operations.

We proudly utilise the services of NELSON ALARMS to ensure a safe and secure environment for both clients and staff. It is a pleasure to provide a testimonial for Nelson Alarms.”

Rangi O’BrienIT Manager
Leita and Yuri

“Recently we had a house fire. This was caused by the sun’s rays having been reflected off a make-up mirror, onto a soft toy, resulting in it alighting.

We were alerted to the fire by the smoke alarms which are wired through our alarm system being activated. Thankfully we were home and able to stop any major damage from occurring.

However, it was very comforting to know that Nelson Alarms, through their alarm monitoring, were alerted to the fire and immediately (within a minute) telephoned our home and cell phones to check the situation. Had Nelson Alarms been unable to contact us, they would have telephoned the fire brigade, resulting in the earliest possible intervention.

Throughout the installation and monitoring of our alarm system, we have had the pleasure of meeting several of the Nelson Alarms team. Without exception they have been knowledgeable of their product, able to offer alternatives and suggest cost efficiencies. At all times we have found Nelson Alarms staff to be extremely polite and respectful of our home environment.

Considering the safety of our family, the protection of our home and the peace of mind afforded, we would recommend the installation and monitoring of an alarm system, and specifically monitored smoke alarms to everybody. We also have no hesitation in recommending Nelson Alarms”.

Leita and YuriNelson
Steve, Mara, Josh, Ollie & Sam

“We have just had an alarm quoted and installed by Chaz at Nelson Alarms.
Right from the first contact through the pricing, quoting, installation and finally the instruction process, we found the service provided to be faultless.
We found the quotes easy to read and professionally presented.

Chaz was very knowledgeable and worked in well with our schedule.

I believe you have an extremely good product in the alarms and monitoring system.
I will have no hesitation in recommending Nelson Alarms to friends and family in the future.
Well done guys and great to see a local business achieving such quality.”

Steve, Mara, Josh, Ollie & SamAtawhai
Andrea and Victoria

“We would just like to write to thank you and your team for all your work in creating a successful and hassle free project.

The project started out with what looked like difficult or problematic timing over the holidays but everything fell into place, we almost seemed to have a dream run.

Chris and Murray asked us to express how positive and helpful everyone was.

It’s not often we can say we have a project which ran completely smoothly, but this one did. Fingers crossed for more in the future.

We hope to be able to work with you again soon on another successful project.

Thanks again.”

Andrea and VictoriaWilkes Construction Ltd
Andrew Mooney

“I just wanted to highlight to you we were very impressed with the service we received the other day from Chris and Patrick when they installed our CCTV system. They were hard working and pleasant to have around. Chris seemed to go out of his way to ensure we were 100% happy with the system installed.”

Andrew MooneyBowater Hyundai Sales Manager
Erik Roeper

“I just wanted to let you know that myself and the team were very impressed with the work by Nelson Alarms last week in installing a new alarm system for our premises. The service was quick, efficient and all done with big smiles – the guys obviously enjoy their work and this certainly shone through (it makes such a difference).”

Erik RoeperStore Manager - Nelson Air New Zealand Holidays
 Crowther Reynish

“We would like to extend to your business our grateful thanks for your very prompt attention to our recent crisis re our Automatic Front Doors.

We would also like to give a ‘pat on the back’ to the young serviceman who came over the Hill on the same day that we phoned you and had the doors fixed the very next day, which included getting the necessary parts shipped down from Auckland.

Your efforts on our behalf are very much appreciated.”

Crowther ReynishFresh Choice Takaka Managing Director
Adrian Softley

“I would just like to pass on my thanks for the work you guys did on the Countdown Nelson CCTV project. The job ran very smoothly and the quality was very good. It certainly makes my life a lot easier not having to micro-manage subcontractors for every little detail. Special thanks to Ian who is very competent and easy to work with and an asset to your company.

I look forward to working with you again next year”.

Adrian SoftleyGuardall New Zealand Ltd Project Manager
Hugh Gully

“Just a quick note to let you know how well the new security camera is operating. We had an attempted arson late last year, and thankfully no damage incurred.  The camera picked up images of the arsonist that were printed for the Police. As a result of these images the investigating officer identified the arsonist while driving through Nelson. As a result he was convicted for a number of fires and was sent to Prison.

Furthermore the ability for us to access the camera remotely is a helpful security option. There is no doubt that the presence of the camera has been a major deterrent to vandalism”.

Hugh GullyNelson Intermediate School Principal
Sheryl & Murray

“Recently we had a Technician visit us from Nelson Alarms to check and service the alarm system in our house. He was professional in every respect. He quickly showed an in depth knowledge of the system and was able to clearly explain to us how the system operated and made sure that we fully understood how it worked. He was enthusiastic, considerate of our ineptitude, and respectful to our needs. We would recommend Nelson Alarms to any potential customer and look forward to inviting them back to service our alarm in the future”.

Sheryl & MurrayStoke
Galen King

“I have been working with Nelson Alarms over the past year and a half on various phases of the refit of The Bridge Street Collective and the whole team has been truly excellent. In particular, Chaz has gone out of his was on numerous occasions to make sure everything is working as best it can and he has checked in regularly throughout the process to make sure everything is done when it needs to be.

Shanan and Daniel have also been great with their work on the security and fire side of things. I can’t reiterate enough how happy I am with the service I have received. Thanks for everything”.

Galen KingLucid Design Creative Director
AA & MF Langridge

“Recently we had a visit from one of your Technician’s (Patrick) to check our alarm system. We would like to say just how impressed we were with that service he gave – on time – most courteous and most thorough, even removed and replaced our old window stickers with new.

Before he left, he made sure that we were aware of what he had done and we were happy about how it all worked.

We were very impressed with how he represented your company and he is a credit to your standard of workmanship.”

AA & MF LangridgeStoke
Kimberley Keown

“We would like to pass on our thanks to your team. Nelson Alarms always provides such a great service to us and we really appreciate you guys getting here so quickly to fix our security cameras. Ian did a great job with what he had to work with, so please pass on our thanks to him especially.”

Kimberley KeownNelson

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