7 Point Satisfaction Guarantee
1. INDUSTRY STANDARDS
We guarantee that our management systems, product quality, staff training and workmanship are all to the highest industry standards in New Zealand.
2. ALWAYS INFORMED
You will be kept posted about any problems, issues or unforeseen circumstances that arise during the project. We understand that, although rare, complications can occur, and we are 100% committed to great communication and providing you with results rather than excuses.
3. QUALITY EQUIPMENT
We work with quality products and brands (all covered with warranties), so you get peace of mind knowing that your equipment is reliable. We guarantee to only install systems into your home, business or property that we know will perform.
4. OUTSTANDING ADMINISTRATION
All your costing and invoice details will be delivered in a timely manner so you can keep track of your budget and avoid any surprises. Our office staff use cutting-edge job management software, so invoicing is extremely accurate, and any queries are dealt with promptly.
5. YOUR JOB IS THE RIGHT SIZE FOR US
Our team is structured so that we can handle all jobs from a simple home alarm, to extensive security systems for large commercial sites such as the Nelson Port. Our technicians specialise in the design, installation and monitoring and servicing of a full range of security systems. That includes alarm interfaces and sensors, CCTV surveillance, access control with secure gates and doors, fire alarms and more. No job is too big or too small!
6. CONVENIENT OWNER OPERATOR GUARANTEE
All your security needs conveniently supplied by one company big enough to be flexible, but small enough to still have the personal touch of an owner operator. You save time and hassle by using one company for design, installation, monitoring, maintenance and servicing. Eliminating potential headaches of having untrained contractors on site.
7. SATISFACTION GUARANTEE
We guarantee your complete satisfaction. We've got a 30+ year track record and scores of happy clients all over the Top of the South region. Check out some of their testimonials here.
"We're confident that you'll be completely satisfied with the service that we provide at Nelson Alarms, in fact, we guarantee it!"
ADRIAN LAING
NELSON ALARMS MANAGING DIRECTOR
CALL US FOR FREE EXPERT ADVICE 0800 ALARMS
SERVICING THE TOP OF THE SOUTH – NELSON | TASMAN | MARLBOROUGH | WEST COAST REGIONS
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